Billing
Subscriptions are billed monthly in US dollars at the price on the menu, through Stripe: $29 for Charlotte Permit Leads, Permit Lead Alerts (per city) and New Business Leads, $49 for Charlotte Cleaning Leads, $99 for Hail Alerts and Mention Radar, $149 for Charlotte Commercial Leads, and $199 for BidWalk Pro (BidWalk also comes as $19 a bid, $79 Starter or $399 Shop; Pro and Shop include the profit sheet; extra bids past a plan are $8 each). Commercial Leads, Cleaning Leads, Hail Alerts, Mention Radar and BidWalk start with 14 free days; cancel before the trial ends and you aren't charged. New Business Leads starts with 2 free weeks, no card needed. Homeowner lead credit is a one-time payment in $100 packs.
Prices may change with at least 30 days' notice by email.
Cancellation
Cancel anytime with the "Manage subscription" link at the bottom of every email. You keep getting leads until the end of the month you've paid for, and you won't be charged again.
No contracts and no cancellation fees.
Refunds
If you're not happy with your first paid month, email us at fleckedcoffee@gmail.com within 7 days of that charge and we'll refund it in full. After that, payments aren't refunded, but you can cancel at any time to stop future charges. For homeowner leads, a bad lead (wrong number, not the homeowner, outside your service area) reported within 7 days is credited back, and unused credit is refunded on request.
Billing mistakes on our side are always refunded.
Privacy
We keep your email address and the lead preferences you choose, and use them only to send your leads and billing notices. Card details are handled by Stripe and never reach us. We don't sell or share your information. Homeowners who ask for a quote on Home Electric Costs have their request shared with one licensed electrician who serves their ZIP code, and no one else.
Lead data comes from public records: Mecklenburg County and city permit data, Mecklenburg County deed records, public bid postings, NOAA storm reports, city business licenses and registrations, and Texas sales-tax permits. Flecked Coffee is not affiliated with any of these agencies. Mention Radar reads publicly posted news articles and posts that mention your business, and shares your dashboard only through your private link. BidWalk reads only the bid invitation emails in the inbox you connect, keeps your plans and bid files private to your account, and sends plan sheets to Anthropic's Claude API to be read. It saves drafts and never sends email for you.